Scaling IT Leadership During a Strategic Headquarters Expansion

CLIENT

Golden Waffles

INDUSTRY

Hospitality & Food Service Supply

SOLUTION

Exclusive Contingent Search

ROLE FILLED

IT Support Manager

TIMELINE

4 weeks

IMPACT

Strengthened IT Operations

Background

Golden Waffles, a national supplier in the hospitality sector, recently completed a rebrand and transitioned into a new headquarters as part of its growth strategy. With technology playing a larger role in their operations, the organization sought an IT Support Manager to help scale systems and support internal teams.

The Challenge

While the technical requirements were clear, the organization was highly focused on finding someone who matched its collaborative culture and could support a fast-evolving environment. Early sourcing suggested the need to refine the soft-skill profile and recalibrate expectations.

Juno’s Approach

Juno’s Technology & Marketing practice collaborated across disciplines to refine the candidate profile and ensure strong alignment. Outreach targeted professionals with hands-on IT leadership experience, strong communication skills, and the ability to adapt to evolving business needs. The team also provided market insights to help Golden Waffles make informed decisions.

The Outcome

Within one week of re-engaging the search, Juno presented a candidate whose technical expertise and leadership style aligned well with the company’s needs. The candidate integrated quickly and supported ongoing modernization initiatives.

Lasting Impact

The placement strengthened Golden Waffles’ IT function during an important phase of growth and reinforced a collaborative, multi-practice relationship with Juno.