Telesales & Customer Service Provider
CASE STUDY
About the Client:
We partnered with a premier telesales and customer service firm with a portfolio company working to provide agencies and organizations with critical COVID-19 contact tracing support.
The Challenge:
In the wake of the COVID-19 pandemic, this client developed a service to support employers in their contact tracing, including carefully vetted staffing, training, metrics and reporting. Obviously, this was a crucial factor for many companies to stay afloat, creating a strong demand and in turn, a quick need to fill positions to support these services.
The Solution:
We deployed a Juno Talent Consultant to provide full lifecycle recruitment for high volume positions, operating as an internal, branded solution and an ambassador of the client for a nine-month timeline.
The Results
candidates engaged
candidates screened
offers extended
hires made
candidates interviewed
There is a solution for every need and every industry.
We partner with companies of all sizes across many industries, from early stage growth tech start-ups to global health Fortune 500’s. The two things all of our clients have in common is that they were at an inflection point and needed talent to grow, survive, service, perform - you name it. The other commonality: they entrusted Juno with their critical talent needs.